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Wyandotte Cable TV customers can watch HBO and Cinemax for free during the weekend of
April 21st - April 24.  
  



Wyandotte Residents/Business Owners: We are aware of the power outages in the city. 
Our electric crews are working very hard to restore power. Thank you for your patience during this time.
  



It has come to the attention of Wyandotte Municipal Services that individuals have been going door to door asking customers if they are interested in a home energy audit on behalf of Wyandotte Municipal Services.   



We are approaching a Solar Interference period during which degradation or loss of satellite signal will occur.
    



In light of recent reports that some downriver communities are experiencing foul odors in their drinking water,  Wyandotte Municipal Services would like to report that the Wyandotte Water System is NOT part of the GLWA water distribution system and we are NOT experiencing any issues.  
Thank you and have a great day.
 WMS Management   



The Retransmission Fee for cable customers will increase from $5.95 to $7.11 as of January 1, 2017.  This fee is a pass thru cost equal to the amount Wyandotte Cable is required to pay Fox2, NBC, CBS, ABC, CW50 & MY20 to retransmit their signals on our cable system.   



Programming TV Cost pass thru and Billing information - effective November 1, 2016.  
Click here to view programming tv fee and Billing information letter.   



GET SHOWTIME and THE MOVIE CHANNEL for $8.95 per month for 12 months.   



(Window A/C or Dehumidifier may also be picked up with any Refrigerator or Freezer)
$60.00 Rebate for Refrigerator/Freezer
$15.00 Rebate for Window A/C unit or Dehumidifier
Contact SEEL for scheduling @ 844-288-7856   


RIO OLYMPIC GAMES | 8/1/2016

Watch the Rio Olympic Games on the Networks of NBCUniversal with Wyandotte Cable. August 5 - 21.   



Choose Residential or Gamer speed.  New customers only. Wyandotte residents only. Offer expires on July 31st, 2016. After promotional period, regular rates apply.  To order call 734.324.7190.  www.wyandottecable.com   



Are you ready to watch your favorite shows anytime, anywhere, on any device for FREE!   



1/2 OFF FOR 6 MONTHS PLUS $25 CASH BACK with proof of 3 months payment. LIMITED TIME OFFER!   



Call Customer Assistance: Mon-Fri 8:00 am-Midnight 734.324.7190 or email talk2wms@wyan.org
For Internet & Phone Tech Support - 1.888.855.9997
Cable TV Support - 734.324.7190
    



Volunteer opportunities and training classes are available. Join Wyandotte Cable Community Programming. Work on existing shows or create your own!  Call 734.324.7136.   


EARTH DAY 2016! | 4/20/2016

Please join us on Friday, April 22 to celebrate Earth Day at Wyandotte’s City Hall.   



Sign Up between  April 15th - May 18th - Pick up a Digital Box at our office or schedule a Wyandotte Cable Tech to install a Digital Cable Box for you at NO COST. Call 734.324.7190.   



Wyandotte Cable will boost the bandwidth/Data thresholds for ALL internet services.   



Municipal Services has partnered with Pure Data Services to host a Paper Shred/Electronics Recycling day, Saturday, April 30, 10:00am -1:00pm - Wyandotte City Hall Parking Lot.    



JANUARY 15 - 18
Watch Hollywood Hits, Sports and Groundbreaking Documentaries FREE during the SHOWTIME FREE PREVIEW WEEKEND.   



Get HBO AND CINEMAX FOR THE PRICE OF HBO FOR 12 MONTHS. LIMITED TIME OFFER!    



Cable TV Subscribers it's the Fall sun outage season.  During this time, the geostationary satellites we receive programming from pass in front of the sun and the solar energy sometimes distorts the signals, causing some channels to break up momentarily, or to be lost completely for a brief period.   They begin in late September, and end in Mid October.
  


CABLE OUTAGE  | 6/28/2015

Wyandotte cable customers experienced an outage in a small area between St. Johns & Goddard and Lindberg & River Rd.  We apologize for the inconvenience.  We appreciate your patience while our crews worked to resolve this issue.  Service should now be restored.   



On Tuesday, July 21, 2015, as a result of Google no longer offering its email platform service to internet providers, the email platform servicing our Wyandotte Cable Internet service has been converted to a new provider.  For more information go to:http://www.wyan.org/Internet/Email-Conversion-Information.aspx

  



LIVE FROM THE YACK ARENA! Wyandotte Cable will televising the 2015 Roosevelt High School Graduation Ceremony on Thursday, June11th starting at 6:30pm on Channel 15.   



As a valued customer, Wyandotte Cable is committed to keeping you informed about any changes in the status of your service with us. This notice is to alert you regarding maintenance we will be performing on our network: 
  



As a result of this digital upgrade, we will be discontinuing broadcasting all analog signals (channels 2-18).  As of May 12, 2015, all of your cable programming services you receive will be broadcast as a digital signal.   



MORE SPEED!...MORE CHANNELS!...MORE CHOICES!...SAME PRICING!   



Did you know that Wyandotte Municipal Services 
offers rebates on new appliance and HVAC purchases?   



STARZ and ENCORE are FREE for 4-days! Watch the Free Preview on Wyandotte Cable channels 360 thru 386 April 3rd through the 6th, and get a glimpse of the best in-home entertainment available.   



Wyandotte Cable is aware of an issue causing intermittent & random loss of phone service. This issue has been determined to exist in circuits that carry Wyandotte Phone traffic outside of our Wyandotte Cable network.    



Did you know that you can pay your Wyandotte Municipal Services Electric, Water & Cable Bill Online?   



We are approaching a Solar Interference period during which degradation or loss of satellite signal will occur.   


ACCOUNT SCAM ALERT!  | 12/2/2014

Attention Wyandotte Residents and Businesses! There have been reports of calls being made to Wyandotte Residents from individuals claiming to represent DTE Energy or Wyandotte Municipal Services, and seeking immediate payment to prevent a service interruption.   


INTERNET SCAM ALERT! | 10/24/2014

Attention Wyandotte Residents! There have been reports of calls being made to Wyandotte Residents from individuals claiming to be from Microsoft or Wyandotte Municipal Services.   



Rod Lesko, General Manager of Wyandotte Municipal Services, challenged the WMS Department Heads to the ALS Ice Bucket Challenge.    



Wyandotte Cable’s entertainment offerings are about to get a much needed makeover! Additional channels! More HD! Higher internet speeds!  For more information call 734.324.7190.   



A new "Save a Watt in Wyandotte" Energy Audit program is bringing thousands of Wyandotte households free and deeply-discounted energy-efficient upgrades aimed at making their homes more comfortable and lowering energy costs.   



WMS is thrilled to announce the continuation of the offer for two low interest financing programs - both at 1.99% interest rates for our residential and commercial customers for having energy saving measures done to their buildings.   


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Copyright 2017 Wyandotte Municipal Services
3200 Biddle Avenue, Suite 200
Wyandotte, MI 48192 
Phone: 734.324.7190
     
1.888.855.9997 24/7 Tech Support - Internet & Phone
Cable TV Support & Customer Assistance 734.324.7190
email: talk2wms@wyan.org
Customer Assistance

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